Renting Costume Packages
When you decide to rent costumes from MSMT Costumes, we work with you throughout the entire process; from the initial inquiry to the return of the costumes and the refund of your security deposit.
Renting costumes is quite a commitment of time, energy and organizational skills. Renting costumes saves customers a lot of time because you don’t have to buy or build the costume package for your production from scratch. However, there is still work to be done. Once you receive the boxes, the costume package has to be inventoried, fitted to the actors, possibly altered to fit, maintained during the run, cleaned before returning, re-inventoried before boxing the costumes to ship back. Working with costumes is a very rewarding experience and we are here to help you through this entire process.
We do not rent individual pieces from our packages.
Once you have agreed to rent from us, we email you a rental agreement and an invoice of the final rental charges. We highly encourage customers to read through the entire agreement, including the costume care section of the agreement and share this information with the costume and wardrobe crews.
Securing Your Rental Dates
In order to secure the dates of your rental, the signed rental agreement we’ve provided to you must be returned to us along with the refundable security deposit payment by the due date on the rental agreement, which is usually about 2-3 weeks after you’ve agreed to book a rental.
What to Expect After You’ve Booked
When we can, we like to ship the costume package to you about 4 weeks in advance of your opening night so you have time for fittings, alterations, photos, events, etc.
We begin prepping the rental once we receive the final payment. We ship 7 days after we’ve received the final rental payment and the certificate of insurance. We ship costumes via UPS or FedEx Ground.
The costume package is not due back to us until about 2 1/2 weeks after you close the show so you have time to restore alterations, clean, re-inventory and ship the costumes back to us.
We allow you to alter the costumes to fit your actors, as long as the costumes are restored to their original size and look before they are returned. We do not pull costumes to size, but if you have sizing concerns, we’re happy to provide you with the costume sizes in the package because you sign on the dotted line.
Whatever questions you have, we’re happy to answer. Ask away!